Operations consulting that helps your business build systems that stick using behavioral science principles.

Most problems requiring operations consulting get treated as information problems: someone writes the SOP, sends it out, and assumes the work is done, but six weeks later, people are back to their old workarounds and nothing is being completed effectively, or consistently.

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This happens because information alone does not change behavior. A process only holds if it fits the way people actually work. Most documentation is written for ideal conditions, and ideal conditions almost never show up.

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I build systems around how your team already operates. That means the process fits into the routine they already have, the steps are easy to do correctly and hard to skip, and the documentation holds up when someone new has to run it. Systems that stick.

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The same principle applies when the person who cannot follow the process is you. If you know what to do and still cannot get yourself to do it consistently, the task is structured wrong, not you. I offer executive function scaffolding and structured accountability for business owners with ADHD, built the same way: around how you actually work, not how you should.